Shipping policy
Shipping Policy – Alam Collection
We aim to get your order to you quickly and safely. Here’s everything you need to know about shipping with us.
Processing Time
Orders are usually processed within 1–2 business days. You will receive a confirmation email once your order has been shipped.
Shipping Methods & Delivery Times
- Standard Shipping (UK): 1–3 business days
Shipping Costs
We currently offer a flat rate for shipping. Costs are calculated at checkout and applied automatically.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can follow your package until it arrives at your doorstep.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us within 14 days at infoalamcollection@gmail.com. We will replace the item at no extra cost.
Important Notes
- Please make sure your shipping address is correct. We are not responsible for delays due to incorrect addresses.
- Delivery times are estimates and may vary due to unforeseen circumstances, such as courier delays or weather.
Questions? Email us anytime at infoalamcollection@gmail.com — we’re happy to help!
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